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Gateway Upgrade North

Struber partnered with Lendlease to assist with stakeholder relations in the final stage of the project prior to completion.

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Client

Project Value

$1.1 billion

Project Type

  • engagement
  • communication

Success Factors

Successfully managed project closeout activities alongside the Lendlease Stakeholder Engagement Manager.
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project outline
Please put first sentence overview on admin

Struber partnered with Lendlease to assist with stakeholder relations in the final stage of the project prior to completion.

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strategy

Struber joined the Lendlease team to assist in delivering engagement activities for the final stages of the $1.143 billion Gateway Upgrade North project (Nudgee to Bracken Ridge). Struber was immediately embedded in the delivery of communications activities to support project deliverables and predicted outcomes from the community who was already very fatigued by the project.

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tactics

Struber:

  • led post-construction building condition survey process, including a letter of offer, scheduling of inspections, liaison with resident and contractor and sending final closeout report.
  • attended regular site meetings with the client and Transport and Main Roads representatives
  • managed noise wall property close out with directly affected properties
  • 24-hour hotline service and responding to web enquiries
    • STR
    results

    Struber jumped in headfirst at the tail end of the project and successfully managed priority end of construction activities while effectively maintaining existing stakeholder relationships and property closeout reporting.

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