Utility of the Future

Client

Queensland Urban Utilities

Scope of services

Communication and Stakeholder Engagement Planning

Overview

The water industry is facing a period of transformation with innovations in technology and social and economic models changing how utility providers respond to the industry and customer needs. Queensland Urban Utilities identified the need to adapt and move forward with this change and created the Utility of the Future project to develop a strategy to remain competitive within the industry. To become a Utility of the Future QUU committed to extensive internal consultation to engage their staff and empower them to start looking towards the future. Following the internal consultation, QUU identified the need to engage externally and approached Struber to provide a clear direction, strategy and plan of activities for the external engagement.

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